This Privacy Policy explains how IELTS8Band (“we”, “us”), operating the website ielts8band.com, collects, uses and protects your information when you use our online IELTS preparation courses.
Information we collect
- Account details: your name and email address when you register, and a securely hashed password (we never see or store your password in readable form).
- Google or Facebook sign-in: if you choose to sign in with Google or Facebook, we receive only your name, email address (Google) and public profile identifier. We do not receive your password or access to your contacts, posts, emails or files.
- Payment information: the payment method you used, a transaction ID and the screenshot you upload as proof of payment. We do not collect or store bank card numbers.
- Messages: anything you send us through the contact form, such as your name, email, phone number and message.
- Course activity: which courses you are enrolled in and when your access expires.
- Technical data: basic information your browser sends (such as IP address and browser type) that our hosting provider uses to deliver and secure the site.
How we use your information
- To create and manage your account and let you sign in.
- To give you access to the courses you have purchased and verify your payments.
- To reply to your questions and send important account emails, such as password resets.
- To keep the website secure and working properly.
We do not sell your personal information, and we do not use it for advertising.
Services we use
We share data only with the providers needed to run the website:
- Vercel — website hosting.
- Neon — database storage.
- Cloudinary — storage of uploaded images and files, including payment screenshots.
- Hostinger — email delivery.
- Google and Facebook — only if you choose to sign in with them.
Cookies
We use a small number of essential cookies to keep you signed in and to protect forms against misuse. We do not use advertising or tracking cookies.
How long we keep your data
We keep your account information for as long as your account exists. Payment records may be kept for accounting purposes. You can ask us to delete your account at any time.
Your rights and deleting your data
You can ask us to access, correct or delete your personal information, including data received through Google or Facebook sign-in. Email support@ielts8band.com from the address linked to your account and we will process your request within 30 days.
Security
Passwords are stored using strong one-way hashing, all connections to the website use HTTPS, and access to student data is limited to our administrators.
Children
Our courses are intended for users aged 16 and over. If you are younger, please use the site with a parent's or guardian's permission.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact
Questions about this policy: support@ielts8band.com.